FAQs
How do I send you my device?
It’s simple! Once you have accepted a quote, we will mail you a free shipping kit (secure padded envelope + shipping label) so that you can pack and send us your phone. It will take about 3 to 6 business days to be delivered to you depending on your location. Once you have received it, simply pack your device in the envelope and drop it off at your nearest Canada Post office. You will receive a confirmation as soon as we have received and inspected it.
How long does it take for me to get paid once you’ve received my device?
It’s simple! Once you have accepted a quote, we will mail you a free shipping kit (secure padded envelope + shipping label) so that you can pack and send us your phone. It will take about 3 to 6 business days to be delivered to you depending on your location. Once you have received it, simply pack your device in the envelope and drop it off at your nearest Canada Post office. You will receive a confirmation as soon as we have received and inspected it.
